frequently asked



How long have you been in the business?

We set up our company in 2017. Two years later we launched Upturncode as dedicated WordPress development brand.

How big is your team?

We are a flexible team of 6+ in-house dedicated coders & developers. Read more about us.

Do you work over weekends?

We need to recharge our batteries but in the case of an urgent project we can discuss and overcome the craziest deadlines.

What is your turnaround time?

It depends on complexity of project. We may adjust the delivery date depending on project complexity. Usually on an average we take 3 weeks. We start working only after the client’s approval of delivery date and price.

How do I get a quote?

It’s simple! Just request a quote form. We will investigate your requirements and get back to you with a price quote and completion time.

How can I contact you?

The best way to contact us is our contact us page. Also you can contact us via email as well:

Do you offer revisions?

We offer unlimited revisions. Bug fixes and minor tweaks are always free. Additions and sizable changes will be quoted separately.

Do you offer after sale support?

Sure. Just contact us whenever you need our assistance. Even if it is months after project completion.

Do you offer expedited delivery?

Depending on our availability we can expedite your order delivery and meet the craziest deadlines. Get a quick quote.

Do you offer website layout design?

If our designers are available we will be happy to assist. Please contact us with more details about your project and we’ll get back to you shortly.

Where are you located?

We are located in India. Our business address is 108 Heera Nagar, DCM, Ajmer Road, Jaipur, Rajasthan, India

I have further questions

Please get in touch, we’ll be happy to hear from you!

WordPress Development

What is included in the price for implementation?

In the standard theme price we include the default WordPress blog functionality:

  • Latest posts page
  • Category and tag archive pages
  • Static pages template
  • Single post template with comments section
  • Dynamic sidebar (based on widgets section in the WordPress administration)
  • Dynamic menu

We can also create WordPress theme that utilizes advanced WordPress CMS features (custom post types, custom taxonomies, plugins customization, etc.), however this is considered as custom work, so we provide a custom quote for the particular project.

Can you help with the installation?

Sure. We need the following details in order to install the theme on your server:

  1. Hosting credentials (host, username, password)
  2. URL address of the new installation
  3. MySQL database login credentials (hostname, username, password and database name)

We can also install WordPress using other methods (e.g. remote desktop, VPN).

Do you support the theme on an ongoing basis after its creation?

We fix any bugs and tweak minor details free of charge, forever. Changes and additions, out of the scope of the initial requirements are quoted separately.

Do you do WordPress customization? I have an existing site and I need custom work done.

Yes. We do custom WordPress work. Please send us a message and we’ll gladly review your requirements and get back to you with a quote for the work.

Can you integrate e-commerce in my site?

Yes. We have experience in several WordPress e-commerce plugins and we don’t mind learning a new one.

Can you build custom e-commerce sites?

Yes, we can. We’ll need design mock ups, detailed requirements for the front-end and back-end functionality in order to provide you with an accurate price and time line for the project.

Can I populate the content of my site on your server? Will you migrate the content for me once I’m ready to move over to production server?

Yes. You can safely populate your site’s content on our staging server. We won’t charge you extra for migrating your content to another server as part of the site installation process.

Will I be able to upgrade my WordPress if I use your theme?

We follow the best practices for WordPress theme development:

  1. We never touch core WordPress files
  2. We use WordPress plugin API for modifying the administration panel behaviour
  3. We don’t use deprecated WordPress functions and features

So you shouldn’t face serious issues in the upgrading process. However, we cannot guarantee full compatibility of our code with future WordPress versions.

Can I see an example of a WordPress theme both front-end and back-end?

Please contact us for a link to the demo WordPress administration panel.

Can you implement featured posts slider in my theme?

Can you define multiple sidebars/widgetized areas in my site?

Sure. Please explain any non-obvious functionalities in your project description.

What other CMS do you support?

We can help with styling Shopify and Wix sites. Please get in touch and check our availability.


Will you sign an NDA?

Sure. Send it along.

Will you publish my project on your site?

We will never publish anything without your prior permission. Everything between us is kept in complete confidence, as stated in our privacy policy.

Do you have claim any rights if the final markup?

You bought it, you own it. We do not claim any rights.


How can I pay?

We accept PayPal and Bank transfers.

When do I pay you?

We require 50% of the payment upfront. The rest is due after project completion.

Do you offer discount?

Each secondary page of the same website is offered at a 50% discount. In addition, for large scale projects we provide custom discounts and great delivery time adjustments. The final price is provided once we investigate your designs and requirements

What is the price for an interior page if you have coded my homepage in the past?

Your inner pages will be priced according to our current prices even if you place the interior page months after we coded the home page.

What currency do you use?

We use USD (United States Dollars).